Merzigo uses technology, research and insight to keep on top of the latest trends, conversations and theories around contents – working out what your audiences are already consuming, and what they’re most interested in being made available– providing real engagement whilst driving significant on-going revenue from content catalogues.In pursuit of our mission, we collect and use certain information from our clients and business partners. Being transparent about our client’sand business partners’ information and respecting their privacy is incredibly important to Merzigo.

This Privacy Policy applies when you use our Services (described below). Please read it before using Merzigo’s Services because it will tell you how we collect, store, use, and disclose your personal information when providing these Services to you.

If you have questions, comments, or concerns regarding our Privacy Policy or practices, please Contact Us.

1. Introduction

Our Privacy Policy applies whenever you use our “Services,” which means our products, services, contents, merzigo.com, and/or other domains or websites operated by Merzigo. It describes the ways we use your information and your rights and choices concerning your information.

For purposes of data protection laws, if you are located in the Turkey, United States or European Countries,YekTeknolojiPazarlamaAnonimŞirketi located at KültürMah. Ahmet Adnan Saygun Cad. No:3/541 Beşiktaş/Istanbul (“Merzigo”) is the “data controller” of your personal information. If you are located anywhere other than the Turkey, United States or European Countries, YekTeknolojiPazarlamaAnonimŞirketi located at KültürMah. Ahmet Adnan Saygun Cad. No:3/541 Beşiktaş/Istanbul (“Merzigo”)is the “data controller” of your personal information.

This Privacy Policy applies whenever you use our “Services,” which means our products, services, content, merzigo.com, and/or other domains or websites operated by Merzigo. It describes how we collect, store, use, and disclose your personal information when providing these Services to you, and your rights and choices concerning your information. The Privacy Policy’s sections are listed and hyperlinked in the Table of Contents above for easier navigation.

If you do not want Merzigo to collect, store, use, or share your information in the ways described in this Privacy Policy, you may not use Merzigo’s Services.

2. Information We Collect and How We Collect It

We’ll collect and store any information that you provide to us, including when you create your account or a player profile.

Information About You That You Share With Us Directly

When you use our Services, you may give us information directly, and we’ll store that information on our systems and use it for the purposes described in this Privacy Policy.

• your first and last name;
• your age or birthday;
• your e-mail address;
• your contact informations;
• other information that helps us make sure helps us improve our services;
• the approximate physical location information that you provide;

Information You Generate Using Our Services

We’ll collect information about the ways you use and interact with our Services.

When you use our Services, we’ll collect information about the ways in which you use and interact with our Services. This includes:

• your bank account details;
• your signature circular details;
• your company details;
• your contact details;

Payment Information

We’ll collect information related to any businesses you make.

If you work with Merzigo throughout the Services that given by Merzigo,we will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address, and financial information.

Customer Support Correspondence

We’ll keep a record of any correspondence between us.

When you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about our Services. We will also store the communications you have with our Customer Service team and any additional information in those communications in order to provide support and improve the Services.

Information About You That We Get From Connected Third-Party

We’ll collect some information from other companies.

If you receive Services from Merzigo, Merzigo may receive certain information about you from the third-party. The information we receive depends on the Services you’re requested or received.

For example, Merzigo may collect and store some or all of the following information from the third-party:

• your first and last name or company name;
• the e-mail address you provided to that third-party;
• your approximate physical location and that of the devices you use to access our Services;
• information about your business and requests;
• other publicly-available information on the third-party; and/or
• any other information that you or the third-party share with Merzigo.

Cookies and Other Automated Information Collection

We’ll collect information about how you use our Services, including using cookies.

We use cookies and other similar technologies (e.g., beacons, pixel tags, clear gifs, and device identifiers) to recognize you across different Services. We also allow others to use cookies and similar technologies.

We, our service providers, and our business partners use these cookies and other similar technologies to collect and analyze certain kinds of technical information, including:

• IP address;
• the type of computer or mobile device you are using;
• platform type (like Apple iOS or Android);
• your operating system version;
• your mobile device’s identifiers, like your MAC Address, Apple Identifier For Advertising (IDFA), and/or Android Advertising ID (AAID);
• application performance and de-bugging information;
• your browser type and language;
• referring and exit pages, and URLs;
• the number of clicks on an app feature or web page;
• the amount of time spent on an app feature or web page;
• domain names;
• landing pages;
• pages viewed and the order of those pages; and/or

Other Sources

We may collect information from other third-party sources. Where we do, we’ll let you know.

We may collect or receive information about you from other sources like third-party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.

3. How We Use Information We Collect and Our Legal Bases for Processing It

We use your information to provide, personalize, maintain the security of, and improve the Services you use; to maintain our business operations; and to exercise, defend or establish our rights.

We use your information under several legal bases, including to establishand perform our contract with you, for our legitimate interests, to comply with our legal obligations, to establish, use and protect Merzigo’s rights or otherwise with your consent.

The main use of the information we collect and store is to provide you with the Services you request from us. The uses for which we collect and store your information include:

1. to improve and optimize our Services;
2. to identify and personalize our Services to you;
3. to communicate with you about the Services you’re using, new Services, and promotional offers that we think might be of interest to you;
4. to provide technical support and respond to your requests about Services;
5. to protect the safety of our clients and business partners;
6. to protect Merzigo’s rights and property in connection with our Services;
7. to prevent fraud or potentially illegal activities;
8. to manage and deliver contextual and behavioral advertising;
9. to administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our business partners;
10. to comply with our legal obligations, resolve any disputes we may have with you, and to enforce our agreements with third parties; and/or
11. to conduct research.

However, we’ll normally collect information from you only where we need it to perform our contract with you, where the processing is in our legitimate interests (provided that these aren’t overridden by your interests or rights), or if we otherwise have your consent.

In some cases, we may also have a legal obligation or need to collect information from you or may otherwise need the personal information to protect your vital interests or those of another person.If we ask you to provide information to comply with a legal requirement or to perform a contract with you, this will normally be clear from the context in which we are asking you to provide your information, and, if not, we will provide an explanation to you at the relevant time. We will also make clear whether providing information is mandatory.

Similarly, if we collect and use your information in reliance on our legitimate interests (or those of any third party), it will be made clear to you at the relevant time what those legitimate interests are (such as personalizing our services and marketing, for example).

If you have questions or need further information about the legal bases on which we collect and use your personal information, please Contact Us.

4. How We Share Information

We’ll share your information with third parties when you use our Services under the circumstances described in this section.We’ll share some of your information with our Affiliated Companies and Business Partners or Thirt Party Companies.

We may share your information, including personal information, with third parties or allow third parties to collect this information from our Services.

Safety, Security, and Compliance with Law

We’ll share your information if necessary for safety, security, or compliance with law.

Your information, and the contents of our Services and between you and Merzigo may be accessed and monitored as needed to provide our Service and may be disclosed:

• to satisfy any laws or regulations that apply;
• when we have a good faith belief that we have to disclose the information in response to lawful requests by public authorities, including for national security, law enforcement, or legal process purposes (for example, a court order, search warrant, or subpoena);
• when we believe in our sole discretion that our Services are being used in committing a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of fraud protection, credit risk reduction, and other security precautions;
• when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person, or the public generally; and/or
• to protect the rights or property of Merzigo or applicable third parties.

Third-Party Service Providers

We’ll share your information with the third-party service providers and business partners that we work with to bring you our Services.

We will share your information with third-party companies who perform services on our behalf, like dubbing, analytics, analysis, hosting services, customer service, marketing, and advertising optimization. We will also share your information with our third-party business partners who assist us in delivering and optimizing our Services, such as our platform partners (Apple, Google, Facebook, Instagram, etc.). Where we share your information with third-party service providers and business partners, we ensure that we have appropriate agreements in place to protect your information (as required by applicable data protection laws).

Sale or Merger

We’ll share your information with the interested party if we undergo or evaluate undergoing a sale or merger.

In the event that Merzigo undergoes or evaluates undergoing a business transition, like a merger, acquisition by another company, or sale of all or part of its assets (like selling a game), we may disclose or transfer all of your information, including personal information, to the successor organization in the transition.

Other Third Parties

We may share some of your information with other third parties if we have your consent to do so.

In addition to the sharing described above, we may share your information with other third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy if we have your consent to do so.

5. Your Rights and How to Access, Update, and Manage Your Personal Information

If you’re a user located in the Turkey, Unites States or European Countries, you have certain rights with respect to your personal information.

• You can accessor request deletion of your personal information by submitting a request through our Personal Data Information Request Form.
• You can corrector update your personal information, object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
• You can opt-out of marketing communicationswe send you by following the instructions in “Opting Out of Promotional Communications from Merzigo” below.
• If we have collected and processed your personal information with your consent, then you can withdraw your consentat any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authorityabout our collection and use of your personal information. For more information, please contact your local data protection authority.

To exercise your rights to access or deletion, please submit a request through ourPersonal Data Information Request Form. If you have any problems with the Portal or would like to exercise any of your other rights, you can Contact Us. We respond to all data protection requests we receive in accordance with applicable data protection laws.If you are located in the Republic of Turkey, you have the rights listed under Article 11 of the 6698 No. Law on Protection of Personal Data.

Accessing and Deleting Personal Information Held by Merzigo

You can request a copy of or deletion of your game account data through ourPersonal Data Information Request Form.

If you want to review or delete personal information associated with you in Merzigo databases, please submit a request through ourPersonal Data Information Request Form.

For deletion requests, we will take reasonable measures to delete your personal information from our records. If you have sent content through or posted content on the Service, we may not be able to delete it. We will keep certain records (e.g., personal information relating to payments or customer service matters) where we need (and have rights) to, such as for legal or accounting purposes. We’ll also keep information in order to exercise, defend, or establish our rights.

6. Privacy Policies of Linked Third-Party Services and Advertisers

We aren’t responsible for the ways in which third parties use your information (other than our service providers acting under our instructions).

Our website may contain advertisements from “Third-Party Services,” meaning companies other than Merzigo, that may link to their own website or online services. We are not responsible for the privacy practices or the content of these Third-Party Services. If you have any questions about how these Third-Party Services use your information, you should review their policies and contact them directly.

7. International Operations and Transfers Out of European Countries

When you use our Services, your personal information may be sent to the United States and possibly other countries. When we transfer, store, and use personal information collected in the European Countries outside of the European Countries, we comply with our legal obligations and ensure that your personal information is subject to suitable safeguards or transferred to “approved” territories.

IMPORTANT: When you use our Services, your personal information may be sent to the United States and possibly other countries.

As part of our international operations, we may transfer personal information to our “Affiliated Entities,” which are any other corporate entities under common ownership with Merzigo and Key Networks Group or to our business partners and service providers from time to time for our legitimate business purposes. For example, Merzigo provides certain services to its Affiliated Entities.

8. How Long We Keep Your Information

We’ll keep your information for as long as necessary to provide you with the Services, maintain our legitimate business operations, and/or exercise, defend or establish our rights.

How long we retain your personal information depends on why we collected it and how we use it, but we will not retain your personal information for longer than is necessary for our business purposes or for legal requirements.

We will retain personal information about you and/or the Services you use from us. We will take reasonable measures to delete this personal information if required or requested in accordance with the regulations. However, you acknowledge that we may retain some information after you have finished to receive Services from us where necessary to enable us to meet our legal obligations or to exercise, defend, or establish our rights.

9. Security of Your Information

We work hard to protect your information but you also have a role to play.

We implement reasonable and appropriate security measures to help protect the security of your information both online and offline and to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures vary based upon the sensitivity of your information.

While we take precautions against possible security breaches of our Services and our customer databases and records, no website or internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service.

10. Changes to Our Privacy Policy

We’ll let you know about any material changes to this Privacy Policy.

If we decide to make material changes to our Privacy Policyon www.merzigo.comor by sending you a notice to the e-mail address we have on file for you before the change becomes effective (and we will ask for your consent where required by law). We may supplement this process by placing notices on website and social network pages. You should periodically checkwww.merzigo.comand this Privacy Policy for updates.

11. Contact Us

You can contact us with your questions, comments, or concerns.

If you have any questions, comments, or concerns regarding our Privacy Policy and/or privacy practices, please send an e-mail to [·]. For all other matters, please contact Merzigo through physical mail to Merzigo, KültürMah. Ahmet Adnan Saygun Cad. No:3/541 Beşiktaş/İstanbul.